When Will I Be Contacted?

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Response Time

We usually respond to all customer queries within 24–48 hours during business days.

Delays may occur during weekends, holidays, or high order volume periods.

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If You Haven’t Received a Response

Please check the following:

1. Log in to My Account
2. Go to Orders
3. Select your order and check payment/status details

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Need Immediate Help?

If your issue is urgent or you haven’t received a reply within expected time:

• Call our support team directly
• Visit the Contact Us page

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Important Tips

• Ensure your email ID and phone number are correct in your account
• Check your spam/junk folder for missed emails
• Always use your registered email when contacting support

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Note

For smooth communication, please keep your contact details updated in your account at all times.

Contact Support
Shopping Safety Guide