Privacy notice
Last updated: May 2026
Your privacy is important to us at Ommrudraksha.
🌐 1. Who We Are
Website Address: https://ommrudraksha.com
Ommrudraksha provides premium spiritual products, including authentic Rudraksha beads, Vedic gemstones, spiritual malas, jewelry accessories, and traditional consultation services.
📊 2. Information We Collect
We collect personal information necessary to process your transactions and improve your browsing experience, including:
- Name, email address, and mobile phone number
- Physical shipping address and billing address
- Order history and secure payment processing logs
- Account login credentials and profile information
- Device information, IP address, and browser analytics data
⚙️ 3. How We Use Your Information
Your data is processed safely to fulfill business and technical obligations:
- To process and deliver your e-commerce orders smoothly
- To communicate transit status and order tracking updates
- To provide prompt customer support and resolve technical queries
- To improve website performance and user experience personalization
- To comply with regulatory tax, accounting, and legal obligations
🔐 4. Payment Security
We use secure payment gateways such as CCAvenue and other trusted providers.
- All transactions are fully encrypted using Secure Socket Layer (SSL) protocols
- We do NOT store or process your credit card numbers, CVV keys, or net banking pins on our servers
- Payments strictly comply with international PCI-DSS security standards
🤝 5. Sharing of Information
We respect your privacy and NEVER sell, trade, or rent your personal data to third-party marketing companies.
We may share data only with critical operations partners:
- Payment providers (strictly to process checkout transactions)
- Fulfillment partners like EMS Speed Post, FedEx, Aramex, and DTDC (for physical parcel delivery)
- Legal authorities (only if strictly required by law under Indian regulations)
🍪 6. Cookies Policy
We use cookies to enhance store behaviors and analyze user traffic:
- Improve overall layout responsiveness and user experience
- Remember shopping cart items and temporary active login sessions
- Analyze anonymous website traffic metrics via data tracking
You can disable or reject cookies directly in your personal browser settings.
⏳ 7. Data Retention
We retain your transactional records only as long as necessary for business continuity:
- Fulfilling your placed orders and providing ongoing product care updates
- Legal, financial auditing, and corporate tax compliance
- Resolving future customer service requirements or warranty claims
⚖️ 8. Your Rights (GDPR & CCPA Compliance)
We welcome spiritual seekers worldwide and respect your data protection rights:
- The right to access a digital copy of your personal data records held by us
- The right to request immediate correction or modification of inaccurate data
- The right to request total deletion of your personal account files from our systems
To file a data request, please email our administration desk directly: [email protected]
🛡️ 9. Data Security
We follow strict industry best practices to guard your personal data assets:
- Continuous SSL encryption protocols across the entire domain
- Secure database hosting servers with firewall barriers
- Restricted internal access to client databases limited to verified administrators
🔌 10. Third-Party Content
Some informational pages may include embedded third-party content elements. These external platforms may collect technical metadata in accordance with their independent privacy policies.
🔄 11. Updates to Policy
We may update this privacy notice from time to time to align with legal or technological standards. All revisions will be posted transparently on this page.
📞 12. Contact Us
For any privacy-related concerns or data management questions:
📧 Email Support: [email protected]
