Certificate of authenticity: what is included with your Omm order
Every product includes a DGTL Gem Lab certificate. Keep it with your invoice and product details. A useful certificate identifies the item and records findings within the issuing laboratory's stated scope.
Match the certificate to the product
Compare the certificate number, item description, photograph where supplied, measurements and other recorded details with the listing and the item received. For a mala or bracelet, read which components the report covers rather than assuming each bead has undergone a separate test.
Use DGTL Gem Lab's certificate verification page to check the laboratory record. Enter the number exactly as printed and compare the returned details. If anything does not match, contact Omm before altering the item.
Understand the scope of the report
A certificate is not a blanket statement that an item is untreated, unheated, from a particular country, or free of every possible modification. Rely on the report's actual observations and test findings. The presence of a certificate alone does not establish its test methods, including X-ray examination.
Special treatment reports and separate geographic-origin testing are available on request. Confirm the scope, cost and timing before ordering; these tests are not automatically included in the standard certificate. Read our origin and certification guide and lab-report reading guide.
Energization is a separate service
Basic energization is included with every order. Special temple services are available on request. A devotional service is separate from gemological testing and does not establish material, origin or treatment findings.
Keep a clear purchase record
Retain the product link, invoice, certificate, packaging and photographs of the item received. Read the verification checklist, our documentation and dispatch guide and the return policy.
